Office Specialist II – Front Desk

  • Full Time
  • Salt Lake County, UT
  • $18.84 an hour USD / Year
  • Applications have closed
  • Salary: $18.84 an hour

State of Utah

The Division of Adult Probation & Parole is looking for an Office Specialists II position to serve as clerical support for Region III in Salt Lake City, UT.

Job Description
As the Office Specialist II, you may monitor jail caseloads, track sentencing to open cases and check in offenders. This position may consist of entering F-Track information, opening cases, assisting probation and parole offenders with reporting information and questions, and coordinating information with the courts and jails. Data entry is extensive and accuracy is essential.

Principle Duties
Use your customer skills to assist and greet the public and perform a variety of clerical support duties such as:
Serve as the face of the department, offering friendly and professional service to those entering the building or calling on the phone.
Answering, screening, and forwarding incoming phone calls.
Greet people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them.
Enter and retrieve data from agency databases (Court X-change, O-Track)
Review data, records, and files for detail accuracy.
Provides authorized agencies with information.
Operate office equipment and refills office supplies.
Ensure reception area is presentable, with all necessary stationary and materials (e.g. pens, forms, and brochures)
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges as needed)
Maintain a high level of confidentiality and discretion while communicating with visitors.
Copy room upkeep.
Update and maintain mailboxes.
Address and stuff envelopes and mail certificates.
SONAR/CAOR Registry.
Other duties as assigned.
The Ideal Candidate
The best-qualified individual for the Office Specialist II/Front Desk position is someone who:
Has at least 1-year of experience working in a professional office environment.
Strong verbal and written communication skills.
The ability to manage their own time.
Works independently with little or no supervision.
Exceptional communication and interpersonal skills.
Proficiency in computer programs.
Hands-on experience with office equipment.
Professional attitude and appearance.
Ability to be resourceful and proactive when issues arise.
Ability to work with different groups of people.
Excellent organizational skills.
Customer service attitude.
Multitasking abilities.

Preference may be given to those who:
Has working experience in a law enforcement agency.

Why You Should Join Our Team
The Utah Department of Corrections supports the pursuit of professional growth and development through a culture that encourages great employees, great attitudes, and great teamwork. And besides working with a dedicated team of professionals who are dedicated to ensuring the public’s safety, you will receive great health and retirement benefits. Click here to view a summary of the benefits we offer. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance.
The Agency
The Utah Department of Corrections is a dedicated team of professionals who ensures public safety by effectively managing offenders while maintaining close collaboration with partner agencies and the community. Our team is devoted to providing maximum opportunities for offenders to make lasting changes through accountability, treatment, education, and positive reinforcement within a safe environment. For more information on the Utah Department of Corrections please click here.
Supplemental Information
The hourly rate for this position is $18.84 (non-negotiable).
Current UDC employees’ hourly rates will be based on the promotional policy.
Hiring officials may identify additional related skills and requirements as preferences in making hiring and promotional decision. Only the most qualified applicants will be asked to attend an oral interview.
Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.