APS Intake Worker DAAS – (Teleworker Eligible)

  • Full Time
  • Salt Lake County, UT
  • From $17.78 an hour USD / Year
  • Applications have closed
  • Salary: From $17.78 an hour

State of Utah

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Job Description
If you feel strongly about advocacy for vulnerable adults, this job is for you!!! The Division of Aging and Adult Services (DAAS), within the Department of Human Services, is looking for a Caseworker to be the first line of contact with the public through the phone system. This position is dedicated to assessing referrals relating to abuse, neglect, and exploitation of vulnerable adults, along with making referrals to partnering agencies when appropriate. You may have to engage in conversations with upset, frustrated, or angry individuals.

Requires a Bachelor’s Degree in Psychology, Sociology, Social Work, Family & Human Development, Criminal Justice, Gerontology or a closely related field.

Pay starts at $17.78.

This position is open to telework options. The State of Utah requires all employees to physically work inside the State of Utah Boundaries.


Principal Duties
The Caseworker will need to be able to:deal with people in a manner which shows sensitivity, tact, and professionalism
operate a multi-line telephone system
use common computer programs and be proficient in spelling, grammar, and typing
read and assess different forms of electronic information to make sound decisions regarding abuse, neglect, and exploitation
The Ideal Candidate
The model candidate for this position is someone who:is able to remain calm and to calm others
enjoys customer service
is passionate about helping vulnerable adults

Why You Should Join Our Team
You will work with a great team who is dedicated to helping vulnerable adults and who is a support to each other. You will also receive great benefits. Click here to see the variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program the State of Utah offers.

The Agency
For more information on the Division of Aging and Adult Services within the Department of Human Services, please click here.

Supplemental Information

May be required to travel to different locations within Salt Lake County.
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.