Coordinator, Administrative Program

University of Utah


Open Date

Requisition Number

Job Title
Coordinator, Administrative Program

Working Title
Orientation & Student Engagement Coordinator

Job Grade


Patient Sensitive Job Code?

Standard Hours per Week

Full Time or Part Time?
Full Time


Work Schedule Summary
Monday through Friday 8-5 with occasional weekends and evenings for special events.

VP Area
Academic Affairs

02074 – Intl Student and Scholar Srvcs


Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
39,000 – 43,000

Close Date

Open Until Filled

Job Summary
The Orientation & Student Engagement Coordinator has primary responsibility for the development, implementation, and assessment of International Student Orientation, and other programmatic needs, which primarily serve F1/J1 students, and J1 Scholars. The Coordinator will lead orientation, and other programmatic needs, to achieve the strategic plan and goals for the International Student and Scholar Services Office. The Coordinator will work collaboratively with ISSS staff, Admissions, Union administration, Student Housing, Utah Global, Utah Asia Campus, ASUU, and other university partners in relation to orientation. This position will also lead social media outreach in coordination with ISSS outreach and marketing teams. In addition to program and event planning, this position will have a strong focus, and time involved, in database processing and maintaining the US government’s SEVIS database of international student and scholar records for compliance purposes.

1. Lead weekly orientation meetings, and assign tasks and responsibilities as needed.
2. Schedule upcoming dates and times for summer, fall, and spring orientation in coordination with the ISSS Associate Director of Operations.
3. Coordinate all aspects of in-person and virtual orientation.
4. Recruit, supervise, mentor, and train students who are part of the ISSS Student Ambassador Program to perform in their role and responsibilities for orientation.
5. Serve as staff advisor, and mentor, for the student group within ASUU, International Student Council. Including assisting with filling student officer positions, overseeing the ISC student scholarship each year, and mentoring and attending other ISC events each semester.
6. Serve on the International Education Week Committee, and assists ISC in managing the yearly International Night event that occurs during IEW once a year.
7. Manage location, room reservations and vendors for orientation, and other programmatic needs within ISSS.
8. Work with ISSS or OGE webmaster to maintain orientation pages of ISSS website.
9. Create content and send all e-mail communication to new students through Sunapsis, and manage all functions of the Sunapsis orientation modules in collaboration with Sunapsis Database Administrator and orientation team.
10. Coordinate all marketing and informational materials used during orientation, and other programmatic needs of ISSS office.
11. Administer orientation budget each semester, including purchasing and billing, to ensure that expenses do not exceed approved budget. This is in coordination with ISSS Director, Associate Director of Operations, and Administrative Manager.
12. Create and update, as needed, orientation process and procedure guide
13. Collaborate with Sunapsis Database Administrator and orientation team to create content, process, and implement new student check-lists and e-forms for virtual and in-person orientation, as required by federal government regulations.
14. Coordinate orientation components and tracking with Utah Global and UAC partners. Including developing and leading an orientation/welcome for students transitioning from Utah Global and UAC to ISSS.
15. Serve on multiple ISSS office teams; required to serve on ISSS team related to orientation and social media and marketing. In coordination with social media and marketing team, lead and build upon office wide social media platforms such as current platforms of Instagram, Facebook, YouTube, and Later and any future additional social media.
17. Perform any other programmatic need for international students and scholars, which may include on and off campus activities, which may require time spent outside of normal office hours. Includes both indoor and outdoor activities, and/or cultural events.
18. May serve as a Designated School Official (DSO)
19. Cross train as needed in other positions, and other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.

Minimum Qualifications
Bachelor’s degree in a related field plus one year directly related experience or equivalency required (2 years related work experience may be substituted for 1 year of education). Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

1. Excellent listening, verbal and written communication skills
2. Outstanding interpersonal and intercultural skills
3. Analytical and critical thinking skills
4. Ability to work independently, and analyze and prioritize decision making related to programs.
5. Committed to teamwork and collaboration
7. Strong operation and organizational skills
8. Knowledge of F1 and J1 immigration rules
9. Knowledge of Sunapsis
10. Ability to plan, implement, and evaluate programs and services for culturally diverse populations.
11. Past experience working with and mentoring students
This position is primarily an in-office position however, it may be considered for a hybrid schedule, depending on the needs and approval of the ISSS Director. If the hybrid schedule applies, there are required in-office dates such as one week prior to orientation dates, during orientation, and the first two weeks into each semester.

Benefited Staff

Special Instructions Summary

Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

To inquire about this posting, email: or call 801-581-2300.


The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

To apply for this job please visit