Part Time Outreach Program Specialist/Veteran Service Officer

  • Part Time
  • Utah

State of Utah

Full Job Description
Job Description


Are you looking for an opportunity to serve those who served us? In this position, you can help get information and resources to our veterans and military.

The Utah Department of Veterans & Military Affairs is searching for a part time Outreach Program Specialist/Veterans Service Officers (VSO). This position will work out of Davis, Weber, and Cache counties, but travel will be necessary as part of Opening for Outreach Activities. You will be reaching out to veterans and their beneficiaries with information about and assistance in accessing their benefits.

Principal Duties
As a VSO , you will:Conduct outreach activities.
Advise and assists veterans or their beneficiaries in presenting claims for benefits under Federal, State, or local laws.
Works in cooperation with the Utah Department of Veterans and Military Affairs, Department of Veterans Affairs, Veterans Service Organizations, and other governmental organizations and agencies.
Meets with Veterans and their family members advising them of benefits and channels to obtain those benefits. Conducts telephonic communication and/or written correspondence with carious Federal, State, County and city governmental agencies concerning problems or questions on behalf of veterans or their beneficiaries.
Submits Department of Veterans Affairs claims to the appropriate Veterans Benefits Administration (VBA) Regional Office or electronically with guidance from the federal Veterans Affairs. Other claims are submitted to the government agencies involved. Will Submit claims properly and correctly.
Work with the Veterans’ Homeless Stand Down program.
Greet and screen veterans seeking services.
Manage documents and claims.
Conduct program eligibility assessments.
Coordinate and conduct ongoing outreach activities.
The Ideal Candidate
The best qualified candidate will:Become a VA certified Veterans Service Officer (VSO), within 6 months from date of hire.
Have computer proficiency with Microsoft Windows, Word, Excel, the internet and email.
Be able to work some weekends.
Be willing and able to do some traveling throughout the state.
Have an acceptable driving record as demonstrated by a recent printout by the Department of Motor Vehicles.
Be able to demonstrate knowledge of outreach methods, interviewing and assessment techniques.
Demonstrate knowledge and commitment to advocate for Veterans’ needs.
Demonstrate ability to work as a member of a team and to work effectively with other community agencies in the best interest of the participant and the agency.
Employment is contingent upon obtaining and maintaining a security clearance, if needed.

Preference will be given to veterans and disabled veterans with an honorable discharge.

Knowledge, Skills, & Abilities
Here are some of the knowledge, skills and abilities that are typically associated with the job, though not all-inclusive:Have a complete working knowledge of (VBA) requirements concerning the processing of claims for all types of veterans benefits.
Must be able to develop a knowledge, where required, to process claims for other governmental benefits, such as: compensation, pension, Special Service Connected benefits, medical, education, life insurance, death benefits, G.I. loans, and records.
Ability to speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally.
Ability to functionally supervise volunteers.
Ability to deliver presentations or training.
Ability to communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing.

Supplemental Information
Working Conditions – Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Physical Requirements – Typically, the employee may sit comfortably to perform the work. Special physical demands are not required to perform the work.
Department of Human Resource Management rules regarding promotions and transfers apply to current state employees.

Why You Should Join Our Team
The work we do matters. If you want to make a positive difference doing meaningful work, this is the right place for you. At the Utah Department of Veterans and Military Affairs we strive to make Utah the best state in the nation to perform military missions and be recognized as a premier location for Veterans, service members and their families to live and succeed.

The Agency
The Department of Veterans and Military Affairs (DVMA) has a friendly and welcoming environment that will help make the entry into the position an easy one.

For more information on DVMA, please click here.

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