Switchboard Operator

Full job description
JOB
The Utah State Developmental Center is looking for an energetic person who will provide coverage for the Switchboard, 12 hour shifts on Saturday, 6:00 PM – 6:00 AM and Sunday, 6:00 PM – 6:00 AM. The part time Switchboard Operator will perform a range of general and agency-specific office/clerical tasks requiring general office skills, and have a comprehensive knowledge of pertinent rules, regulations, policies and procedures.The tasks will include: Managing a multi-line switchboard and directing callsPreparing and processing documents Copying and collating documentsCreating and/or maintaining record keeping systemsOther tasks may include, but are not limited to: operating camera/scanner, processing mail, ordering and distributing supplies; assisting the public and others to locate, view or assemble filmed, scanned, or archived documents and/or information.An ideal candidate will have: Prior professional switchboard experience.A working knowledge of general office equipment.Prior record keeping experience.Prior data entry experience.PREFERENCE MAY BE GIVEN TO APPLICANTS WITH ONE OR MORE YEARS OF FULL TIME PAID EXPERIENCE WORKING AS A SWITCHBOARD OPERATOR AND INTERMEDIATE OR HIGHER EXPERIENCE WTH DATA ENTRY AND OFFICE EQUIPMENT. YOUR RESUME MUST SUPPORT YOUR EXPERIENCE. AGENCYThe mission of the Utah State Developmental Center is to serve as “a statewide resource center for people with disabilities while promoting opportunity through choice and outcome based support.” This will be accomplished by providing critical services, support and resources for the intellectually disabled individuals that reside at our facility. The Office Clerk III will assist in this process by providing accurate information to both the public and staff as requested and by directing calls to the appropriate areas as they come in. For more information on the Utah State Developmental Center Click here.

EXAMPLE OF DUTIES
Answering multi-line switchboard call and directing calls with accuracy and professionalism.Preparing and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationships, etc.Maintaining and/or creating files or record keeping systems. Sorts, labels, files and retrieves documents, or other materials.Coordinating and/or acting as a liaison between agency or work unit and other agencies, work units, organizations, suppliers, etc.Copying and collating documents, sends faxes and performs similar office tasks.

SUPPLEMENTAL INFORMATION
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.The USDC is a smoke free environment. No tobacco use is allowed on campus.Risks which require the use of special safety precautions and/or equipment, e.g., working around operating machines, working with contagious diseases or hazardous chemicals, etc.You must successfully pass a criminal history check.You must be determined eligible for direct patient access to provide services to a vulnerable adult in accordance with U.C.A 26-21 and R432-35. To see what would exclude you from receiving direct patient access please click on the following link and read section R432-35-8. https://rules.utah.gov/publicat/code/r432/r432-035.htm#E8 Department of Human Resource Management rules regarding promotions and transfers apply to current employees.Smoking tobacco is permissible in designated areas.Schedule: 12 hour shifts on Saturday, 6:00 PM – 6:00 AM and Sunday, 6:00 PM – 6:00 AM Supervisor is Brittany Tregaskis.
 
 
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