Senior Assistant Caseworker / Receptionist (DCFS), Orem

State of Utah

Full Job Description
Job Description
The Utah Division of Child & Family Services (DCFS) Orem office is seeking a highly motivated individual with professional work experience in an office setting to fill a Senior Assistant Caseworker, Receptionist position. Become part of a team of professionals working together to keep children safe and strengthen families in our communities!

Principal Duties
A Senior Assistant Caseworker / Receptionist is a clerical position and serves as a resource to the professional child welfare social work staff on a Support Team by opening and closing the office daily, answering incoming phone calls, greeting walk-in customers, and directing callers and/or visitors to appropriate staff members and/or resources. They provide direct client services including: taking notes and minutes and distributing minutes from Staff meetings and Team meetings; collecting and scanning GRAMA paperwork for processing, editing and redaction of protected information; and handling communication with clients, attorneys, and regional committees to implement current laws and procedures.

They keep the office functioning smoothly and efficiently by also performing the following tasks:

Front desk receptionist
GRAMA requests
Court notifications
Assisting with 24-hour notifications
Live Scan back up
Other office support duties as assigned

Ideal Candidate
The model candidate for this position is someone who:Has professional work experience working in an office setting.
Is adept at dealing with people in a manner which shows sensitivity, tact, and professionalism.
Maintains strict confidentiality.
Is skilled with using Microsoft Word, Excel, and Adobe Pro to create and prepare documents.
Communicates effectively, clearly, and concisely verbally and in writing.
Has great public relation skills.
Gives attention to small details for accuracy of information provided.
PreferencesPreference may be given to applicants with previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
Adobe Pro experience.

Why You Should Join Our Team
Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work life balance! We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family. Click here to see what makes working for the State of Utah awesome: Compensation & Benefits.

The Agency
Contribute to our communities and proactively support the Division of Child and Family Services by helping us keep children safe and strengthen families. DCFS CLICK HERE

Supplemental Information

All DCFS job offers are contingent upon passing a Background Screening Application (BSA).

Physical RequirementsSedentary – typically, you will sit comfortably to perform the work; however, you may do some walking; standing; bending; carry light items; or drive an automobile, etc. Special physical demands are not required to perform the work.

Working ConditionsYou will be exposed to risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

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