Work Opportunity Tax Credit (WOTC) Specialist

State of Utah

Full Job Description
Job Description


The Department of Workforce Services (DWS) is seeking a motivated and skilled individual to fill a Work Opportunity Tax Credit (WOTC) Specialist position in Salt Lake City.

Principal Duties
The Work Opportunity Tax Credit (WOTC) Specialist performs the following duties:

Receives, sorts, files, scans and processes tax and/or labor program applications.
Reviews the applications for eligibility criteria.
Reviews paper and electronic records/documentation.
Verifies compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, with requirements and issues determinations.
Enters information into a customized data base.
Reviews and researches appeals from employers regarding denied decisions.
Acts as a contact for employers, applicants’ attorneys, and agents in respect to assigned programs.
Trains new staff, assists employer and provides presentations about assigned programs.
The Ideal Candidate
The model candidate for this position is someone who:Is familiar with researching and following policy and procedure.
Has excellent grammar skills for written communication with employers.
Has the ability to work independently with little or no supervision.
Has strong computer skills using excel, Internet applications, and external programs for pulling and verifying background information.
Preference may be given to applicants who have experience with eShare and UWORKS.

Why You Should Join Our Team
This is an opportunity to make a difference. Along with the satisfaction of helping individuals with disabilities you will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. Click here to view a summary of all the benefits we offer.

The Agency
We strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.


Supplemental Information

Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
DHRM rules regarding promotions and transfers apply to current state of Utah employees.

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