Reparation Officer

Full job description
 

REPARATION OFFICER

The Utah Office for Victims of Crime is actively seeking a dedicated Reparation Officer to join our team, providing essential support in facilitating financial compensation for victims of crime. In this role, the Reparation Officer serves as a vital point of contact and information resource for victims and their families.Key Responsibilities:

Reviewing applications for potential reparations, meticulously examining police reports and associated documentation.
Adhering to Statute and Rule guidelines in managing claims and determining eligibility for compensation payments.
Possibly representing UOVC and delivering presentations to various civic, industry, and special interest groups.
Offering specialized assistance to the Victim Compensation Board as required.
Preferred Candidate Profile:

Possession of 2+ years of experience in victim services.
Bachelor’s degree in a social science field, criminal justice, or relevant equivalent work experience.
Proficiency in Spanish is advantageous but not mandatory.
Primary Duties:

Handling incoming queries and complaints, conducting research, and providing informative responses, thereby elucidating policies and procedures to stakeholders.
Furnishing clients with comprehensive information regarding their rights, available options, benefits, and service provisions.
Engaging with clients via phone, email, and in-person interactions.
Demonstrating adept critical thinking skills while managing a substantial caseload autonomously.
Serving as a facilitator in resolving problems, suggesting alternative solutions, and assisting individuals in navigating complex issues.
Interpreting and applying agency policies, business practices, and pertinent federal or state laws and regulations.
Evaluating applications and accompanying documentation to ascertain claim and payment eligibility.
Crafting various written materials, including correspondence, reports, and documents.
Collaborating closely with fellow Reparation Officers to assess intricate cases and make determinations.
Why You Should Join Our Team:
The Utah Office for Victims of Crime supports the pursuit of professional growth and development through a culture that encourages great employees, great attitudes and teamwork. UOVC is a unique, small office staffed with an excellent team of diverse experiences and expertise. Working in this office will give you a direct, hands-on experience that will grow your professional skills and capabilities.

The Agency
The Utah Office for Victims of Crime (UOVC) provides financial compensation for victims of crime, administers and monitors victim assistance grants, networks victim services across the state, provides enhanced training, and provides staff support to the Utah Council on Victims of Crime.