Manager, Wage Claims

Full job description
 

Are you a detail-oriented, driven self-starter, interested in managing a team of individuals who are passionate about wage law? Do you have a background in legal writing or performing administrative/regulatory investigations? Are you looking for a new challenge? If so, please apply! This rare opportunity is with the The Utah Labor Commission in the Utah Antidiscrimination and Labor Division (UALD), Wage Claim Unit.

Remote Work & Office Requirement: the successful applicant must be a Utah resident and will be expected to work in the Division’s downtown Salt Lake City office one or more days per week, depending on coverage needs.

PRINCIPAL DUTIESIn this position, you will be part of the Utah Antidiscrimination and Labor Division Management team, and manage the wage claim unit. This unit requires investigations by neutral fact-finders into alleged violations of Utah wage and child labor laws, which requires you, as the manager, to have a thorough understanding of the relevant laws. Your roles and responsibilities will include, but not be limited to the following:

Supervising wage claim intake officers, investigators, and wage hearing officers including:Training, coaching, motivating, offering support and guidance, providing constructive feedback, and fostering a positive work environment.
Hiring, determining workload and delegating assignments, monitoring and evaluating performance, and initiating corrective or disciplinary action.
Conducting investigations into complaints of unpaid wages, child labor violations, and unlawful retaliatory actions.
Receiving, researching, and responding to elevated questions, concerns and/or complaints.
Providing information, explaining policy and procedures, and/or facilitating a resolution.
Delivering presentations or instruction to staff, management, or the general public.
Ensures compliance with applicable federal and state laws, or agency rules, standards and guidelines, etc.
Maintains contact with applicable agencies/organizations for guidance in the solutions of compliance problems.
Plans and manages projects and/or programs. Writes (or discusses) project/program plan(s), recommendation(s) and/or finding(s).
Gathers documentation to support negotiated resolution of non-compliance issues.
Issues or recommends issuance of orders, citations, sanctions, and/or warnings for infractions involving violations of federal and/or state laws, rules and regulations.
Recommend penalties and corrective action for non-compliance with regulations.
Work closely with (and/or supervise) Hearing Officers and review Orders issued as a result of informal hearings.
MINIMUM QUALIFICATIONS
Strong analytical skills in determining violations of the law.
Expert and thorough knowledge of and the ability to read and apply appropriate laws, rules, regulations, policies, and procedures.
Exceptional writing skills with the ability to write clearly and concisely including the ability to draft correspondence, reports, legal documents, and other written materials.
The ability to work independently and collaboratively and prioritize tasks with little or no supervision.
The ability to deal with people in a manner which shows sensitivity, decorum, and professionalism.
PREFERRED
2 years management experience in the past 5 years.
Juris Doctor (JD), or three years experience as a legal assistant or paralegal.
Familiarity with the UALD claim procedures.
Familiarity with the Utah Payment of Wages Act, the Utah Employment of Minors Act, and the Utah Minimum Wage Act.
WHY YOU SHOULD JOIN OUR TEAM
This position is eligible for a rich benefits package, generous paid time off, and great work-life balance. You can learn more about offered benefits here. To learn more about Utah Antidiscrimination and Labor Division, please visit our website. To learn more about the Wage Claim Unit, please visit our website.

AGENCY
Utah’s workforce is one of its most valuable resources. The Labor Commissionis responsible for ensuring safety and fairness in the workplace and fairness in housing. In addition to Administration, there are five divisions within the Labor Commission:Adjudication
Antidiscrimination and Labor (UALD)
Boiler, Elevator, and Coal Mine Safety
Industrial Accidents
Utah Occupational Safety and Health (UOSH)
BENEFITSHealth Insurance – Public Employee Health Program (PEHP):3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those that have other medical insurance coverage.
5 dental plan options, with an Opt-Out Cash Benefit option for those that have other dental insurance coverage.
4 vision plan options under EyeMed or OptiCare
Retirement – Utah Retirement Systems (URS):Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in the Tier I Public Employees System.
Employees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System.Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.
Employer contributions to your 401(k) are vested after four years.
Paid Time Off:Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
Annual leave amounts increase with years of service.
We have 12 paid holidays.

Supplemental Information
 

Top applicants may be required to participate in a writing activity.
Job: Labor Commission Program Manager (#82105).
DHRM rules apply for promotions/transfers.
Please note, a position’s eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
Effective July 1, 2021, in-state work rules require all work to be performed while physically within the state’s borders.
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.