Lead Application Manager

State of Utah

Full Job Description
Job Description

The Division of Technology Services (DTS) is seeking to hire three highly motivated individuals to oversee application development for the Department of Health and Human Services (DHHS).

These positions are considered part of the senior management team of the DTS / DHHS IT Team and would be contributing in the setting of long and short-term strategic directions. The Lead Application Managers for DHHS will be responsible for planning, developing, executing, monitoring and ensuring the successful outcome of the most complex, critically important, high cost IT projects with significant impact to the state.

These positions will work closely with application teams across the department to develop software that meet the needs of the divisions and align with the department, both in terms of functionality and in meeting up-time and performance requirements.

These positions will be responsible for developing recommendations to improve system(s) effectiveness, efficiency and compliance with DTS policies and objectives; works strategically in identifying potential systems issues; consults with management and assists team members with information technology needs in either designing and directing software applications or ensuring a stable and secure environment within the organization’s IT infrastructure. The Lead Application Managers will advise and assist technical staff and business staff to further the successful completion of IT projects and will directly supervise application teams.

Preference may be granted to candidates who have knowledge and experience with the Department of Health and the Department of Human Services applications, as well as at least 5 years experience, excellent communications skills and technical writing skills are a big plus.
Why join our team?
We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team. You will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. Click here to view a summary of all the benefits we offer.

The Agency:
To learn more about The Division of Technology Services check us out Click here. The State’s environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements every day.


Example of Duties

Primary Duties:

Develop and coordinate IT plans and policies.
Coordinate with business owners to document and understand business direction, requirements and needs.
Oversight and tracking of project management for all assigned applications
Management of assigned DTS personnel.
Manage assigned personnel resources across multiple projects
Work with DTS and state purchasing for the contracting of software.
Work with Knowledge Services for the contracting of additional resources.
Review projects to ensure they are meeting business needs and DTS requirements
Audits and reviews systems and practices to ensure compliance with procedures, regulations and standards.
Monitors system performance to ensure proper operation and identify possible problem areas.
Drives and implements software development life cycle process improvements.

Typical Qualifications

This position requires a high level of expertise and broad experience in application analysis, development, architecture and managing people and projects.

Knowledge of software / hardware direction and trends in the industry; Department and state IT needs, requirements, and direction; hardware options available in the marketplace; and system user requirements.

Technical Expertise – Must be knowledgeable in technical architectures (microservices, cloud, etc), software and hardware trends and options and able to jump in to help troubleshoot issues and problems.

Technical Support – Act as a resource for management and staff; to provide technical support and guidance on projects to establish best practices and to help teams identify best technical solutions to implement.

Communications Skills oral and written – Effectively communicate information technology
direction and goals to Department employees at all levels; understand the Department of Human Services mission as it relates to the Department’s IT issues, needs, and goals; obtain necessary resources to enhance IT services within the Department, establish the level of training needed for Department employees who will need to quickly learn and successfully utilize new software products.

Human Resource Management (HRM) Skills – Experience in HRM, i.e., recruitment, selection, development, motivation and corrective action. Must have a history of successes directing technical teams.

Strategic and Tactical Planning – Must be knowledgeable and skillful in the development and implementation of business and operational plans, i.e., IT organizational structures, IT development methodology and product strategies, workforce resources, IT planning, etc.

Project Management – Must be knowledgeable and skillful in the art of IT project management and control. Experience in helping business owners document their direction and requirements. Must have a history of successfully implemented systems. Experience in working on multiple projects at the same time. Experience tracking and monitoring projects.

Problem Solving – Identify problems or potential problem areas and recommend solutions. Experience gathering, understanding and documenting business requirements.

Conducting Meetings – Must have proven and effective skills in organizing and conducting business meetings and presentations.


Supplemental Information

Employment contingent on passing a drug screening and a background check.
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

To apply for this job please visit www.governmentjobs.com.