Food & Dairy Secretary

  • Full Time
  • Salt Lake County, UT
  • Applications have closed
  • Salary: $14.00 - $19.76 an hour

State of Utah

Full Job Description
Job Description

Job Title: Office Specialist I

Job Description
The Utah Department of Agriculture and Food wants to hire you!
If you like to work in a team environment and have great customer service skills then this job is for you! The Utah Department of Agriculture is looking to hire a professional Office Specialist I to be the focal point for assignments in the regulatory food programs. This is a full-time position with benefits.

Principle Duties
As the Office Specialist I, you will work in the Regulatory Services Division. This position will require specialized office skills plus knowledge of pertinent rules, regulations, policies, and procedures. You will perform office clerical duties including:

Enter data into a database
Act as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients, and customers.
Receive, research, and respond to incoming questions or consumer complaints; provide information, explain policy and procedures.
Maintain and create files in record keeping systems. Sort, label, file, and retrieve documents or other materials.
Applies agency regulations, policies and procedures.
Retrieve data found in databases to generate requested reports or certificates.
Customer Service / Answering phones.
The Ideal Candidate
The ideal candidate for this position is someone who:Has at least 1 year experience working in an professional office environment
Is proficient with filing systems
Is comfortable answering phones and questions regarding consumer complaints
Has computer skills with Word, Excel, Access, etc.
Has professional customer service skills
Has great communication skills
Has high integrity
Preference may be given to those with experience in a Regulatory Environment

Why You Should Join Our Team
The Utah Department of Agriculture and Food supports the pursuit of professional growth and development through a culture that encourages great employees, great attitudes and great teamwork.

The Agency
For more information about our agency please click here.
 

Example of Duties
 

Write or drafts correspondence, reports, documents and other written materials.
Review data, records and files for detail and accuracy.
Receive inquiries from the public and the food industry
Receive consumer complaints about food items and route complaint to management
Provide food facilities with Certificates of Free Sale
Review Meat Sample Reports and forward to industry
Assist with food facility registration
Other duties as assigned
 

Typical Qualifications
 

Find, gather and collect information or data
Deal with people in a manner which shows sensitivity, tact, and professionalism
Enter, transcribe, record, store, or maintain information in either written or electronic form.
Principles, practices and procedures of an office environment
Assemble, sort, and/or distribute documents, supplies, and/or materials/items
Follow written and/or oral instructions
Establish, organize and/or maintain files
Review and/or edit documents for accuracy and completeness
Use logic to analyze or identify underlying principles, reasons, or facts associated with information or data to draw conclusions
Applicable laws, rules, regulations and/or policies and procedures
Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions
Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing
Compose and produce reports, documents and related material
Plan, organize and prioritize time and workload in order to accomplish tasks and meet deadlines
Organize information in a clear and concise manner
Use automated software applications
Research methods, techniques, and/or sources of information
 

Supplemental Information
 

Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.