State of Utah
The Program Specialist position, with oversight and support from the supervisor, will be directly implementing projects to help a person live their best life in their local community. Specific activities to achieve that goal would include tasks related to:
Outreach, training, and research in Employment and Community Inclusion for all stakeholders
Additional responsibilities connected to Employment First initiative
The implementation of the Strategic Plan and Employment First objectives, will largely be completed through the tasks below.
This position has been and continues to be critical in helping to keep our services aligned with the Home and Community Based Services (HCBS) Settings Rule, being available for questions and technical assistance, participating in webinars and meeting 1:1 with providers and individual teams to problem solve and find solutions to their concerns and individual situations. The position supports the Request for Services (RFS) Committee. The position will serve as an
Job Duties
Employment First Program Specialist II –
RFS committee support
Coordinate and lead response for EPR funding request
Reviewing completed Employment Pathway Tools
Technical Assistance for internal and external stakeholders on employment and inclusion
Draft and deliver written and verbal internal and external communications for team including emails, phone calls, resources, policy, guidance, and training
Attend and present at resource fairs
Supported Work Independence (SWI) coordination
Substance Use and Mental Health coordination
Delivering the DSPD portion of Association of Certified Rehabilitation Educators (ACRE) training
Gathering success stories
Editing on website content as needed (videos, recordings, guidance documents, success stories, etc)
Support State Employment Leadership Network (SELN) and National Center on Advancing Person-Centered Practices and Systems NCAPPS projects assigned
Research and learning
Attend and coordinate privacy officer responsibilities
Support Employment
Support Employment Planning and Inclusion Team as assigned
Attend and coordinate privacy officer responsibilities
Other Duties as assigned
Responsibilities
Develops, directs, and/or evaluates programs.
Interprets, clarifies, explains and applies agency policy and procedures, business practices, federal or state laws and regulations, etc.
Analyzes, summarizes and/or reviews data; reports findings, interprets results and/or makes recommendations.
Develops or modifies rules, policies, or standards, etc.
Provides consultation, makes recommendations, gives appropriate advice, and/or facilitates decisions related to public information.
Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
Develops and implements procedures in response to agency policy, state and federal laws, etc.
Provides technical assistance on agency issues, services, program(s), and/or computer hardware and software, etc.
Facilitates the use of research data to improve existing programs and utilization of resources.
Qualifications
(includes knowledge, skills, and abilities required upon entry into position and trainable after entry into position)
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to read and understand information and ideas presented in writing.
The ability to communicate information and ideas in speaking so others will understand.
The ability to communicate information and ideas in writing so others will understand.
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
The ability to generate or use different sets of rules for combining or grouping things in different ways.
The ability to choose the right mathematical methods or formulas to solve a problem.
The ability to see details at close range (within a few feet of the observer).
The ability to identify and understand the speech of another person.
The ability to speak clearly so others can understand you.
Understanding written sentences and paragraphs in work related documents.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Communicating effectively in writing as appropriate for the needs of the audience.
Talking to others to convey information effectively.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Being aware of others’ reactions and understanding why they react as they do.
Adjusting actions in relation to others’ actions.
Bringing others together and trying to reconcile differences.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Analyzing needs and product requirements to create a design.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Managing one’s own time and the time of others.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of applications and programming.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Supplemental Information
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.