DL Office Specialist II – Public Assistance

Office Specialist II – Public Assistance

Are you looking for a career rather than just a job? The Driver License Division is the first step on your new career path. You’ll be a vital part of the Public Safety team by helping ensure quality customer service to the diverse citizens of Utah.

Principal Duties
As an Office Specialist II, you will:
assist the public at the front counter
provide the public and others with information and assistance to complete forms and applications
process a variety of agency documents by reviewing for accuracy and completeness
exercise judgment in applying agency regulations, policies and procedures
provide outstanding customer service
The Ideal Candidate

The ideal candidate will possess:
customer service skills, both in person and over the phone
cash handling and register reconciliation experience
work related experience handling of private and/or confidential information
experience with Excel spreadsheets
data entry skills
Requirements::
Must complete and pass a Level II background investigation which includes: extensive checks for criminal activity, illegal drug use and detailed employment, reference, credit, and education check
Preference(s):
may be given to current employees with the Utah Department of Public Safety

Why Should You Join Our Team?

Our divisions offer the work life balance, opportunities for growth and the upward mobility you’ve been searching for! Affordable premiums for health, dental, vision benefits that begin on your first day of employment. Employees enjoy 11 paid holidays while also accruing sick and annual (vacation) leave.

To visit the Driver License Division website, please

The State offers a desirable benefit package and retirement plan as well as many other benefits to eligible employees.

Insurance:
High deductible option with no bi-weekly premium as well as employer contributions into a health saving account to help with out of pocket medical costs.
Traditional plan with a low cost bi-weekly premium.
Low premium cost for dental and vision insurance.

Retirement Options:
Employer contributions equal to 10-12% of your salary between both a pension and 401(k) plan or to a 401(k) only plan.
Employer match of up to $26 per paycheck into your 401(k) on top of what you will already be receiving.

Paid time off:

Eligible employees may accrue 4 hours of annual leave and 4 hours of sick leave each pay period. (Annual leave accrual rate increases with years of service.
12 paid holidays.

There are many other voluntarily/miscellaneous benefits available. To learn more please

Supplemental Information
Starting hourly rate amount is $17.01
This position is a telework position and you will be required to establish an environment in your home conducive to performing the functions of your job while limiting access to others
This position is NOT eligible to receive the DLD uniform allowance
DHRM Rules apply to current state employees for promotions and transfers
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. .
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.