Disability Claims Technician

The Department of Workforce Services (DWS) is seeking three (3) motivated and highly skilled Disability Claims Technicians to join the Disability Determination Services (DDS) team in our Salt Lake City, UT office.

Posting will be used to fill equivalent positions for 6 months.
Telework will be considered after a 1 year training period and if all performance standards are met.

Principal Duties
The Disability Claims Technician performs the following tasks:
Answers incoming telephone calls regarding medical evidence, case status and required examinations.
Insures the applicants for Social Security Disability benefits have a complete file containing all medical evidence related to alleged disability concerns and insures that a quick, accurate decision is made on each applicant for disability benefits.
Processes claims exceptions, maintains electronic files/databases, makes authorized adjustments and corrections to claims and responds to inquiries about the status of claims and the procedures for initiating claims.
Input records, prepares outgoing mail, processes payment for medical records and completed examinations.
Researches and resends returned mail.
Identifies sources of medical treatment and requests medical records from providers.
Minimum Requirements
The model applicant for this position is someone who:
Has medical coding experience.
Is proficient with computers, data entry and has excellent typing skills.
Preference points will be given for the following:
Current or previous working experience with Disability Determination Services (DDS).
Why You Should Join Our Team
This is an opportunity to make a difference. Along with the satisfaction of helping individuals with disabilities you will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance.

The Agency
The mission of Workforce Services is to strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services,
Supplemental Information
DHRM rules regarding promotions and transfers apply to current state of Utah employees.