Criminal Information Technician I- Support Services

State of Utah

Full Job Description
Job Description

Criminal Information Technician I- Support Services

Are you looking for a career rather than just a job? The Bureau of Criminal Identification (BCI) could be your first step on a new career path. You’ll be able to provide assistance and make a difference for diverse citizens in our communities.

Support Services Section

The main purpose of the Support Services section is to provide advanced level customer service support. Duties may include receipting firearms applications, taking fingerprints, opening, sorting, and delivering mail throughout the division, assisting both walk-in and telephone customers with requests, processing criminal history applications, and researching information in the Utah Criminal Justice Information System (UCJIS) and criminal history databases, as well as other duties that may be assigned.

Principal duties
Assist both walk-in and telephone customers.
Receive firearms applications.
Fingerprint customers.
Open, sort and distribute mail.
Research information and criminal histories.

Our Ideal Candidate Can
Communicate information and ideas clearly and concisely.
Review and/or edit documents for accuracy and completeness.
Maintain confidentiality.
Follow written and/or oral instructions.
Search, retrieve and/or research public and private records in accordance with applicable state and federal laws governing access to these records.
Draft correspondence, reports, documents or other written materials.
Ensure that agency and/or state records are properly classified, processed and controlled.
Supplemental InformationThe chosen candidate must pass the Utah Bureau of Identification Proficiency test within probationary period and maintain certification thereafter.
Only candidates selected for an interview will be contacted.
A successful candidate may series promote to a Criminal Information Tech II after completing probation and necessary training.
The work hours will be 8:15am to 5:15pm
Why Should You Join Our Team?
The State of Utah has a large variety of careers for people in both rural and urban areas, with all types of experiences and backgrounds who come together for a singular purpose—to work where they live, to serve the residents and businesses as well as the visitors of the State of Utah.

We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting team.

We offer the work life balance, opportunities for growth and the upward mobility you’ve been searching for! Affordable premiums for health, dental, vision benefits that begin on your first day of employment. You will receive benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. Click here to view a summary of all the benefits we offer.

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