Criminal Information Tech II- Support Services

State of Utah

Full Job Description
Job Description

Are you looking for a career rather than just a job? The Bureau of Criminal Identification (BCI) could be your first step on a new career path. You’ll be able to provide assistance and make a difference for diverse citizens in our communities.

The Support Services section of BCI is looking to fill a Criminal Information Tech II position.

Support Services section-
The main purpose of the Support Services section is to provide advanced level customer service support. Duties may include receipting firearms applications, taking fingerprints, opening, sorting, and delivering mail throughout the division, assisting both walk-in and telephone customers with requests, processing criminal history applications, and researching information in the Utah Criminal Justice Information System (UCJIS) and criminal history databases, as well as other duties that may be assigned.

Principal duties
As a Criminal Information Tech II in this section, you will:assist both walk-in and telephone customers.
receipt of firearms applications.
fingerprint customers.
open, sort and distribute mail.
research information and criminal histories.

Ideal Candidate
The best qualified candidates should be able to:communicate information and ideas clearly and concisely.
review and/or edit documents for accuracy and completeness.
maintain confidentiality.
follow written and/or oral instructions.
search, retrieve and/or research public and private records in accordance with applicable state and federal laws governing access to these records.
draft correspondence, reports, documents or other written materials.
ensure that agency and/or state records are properly classified, processed and controlled.

Supplemental InformationThe chosen candidate must pass the Utah Bureau of Identification Proficiency test within probationary period and maintain certification thereafter.
Department of Human Resource Management rules regarding promotions and transfer apply to current state employees.
Work Location:
3888 West 5400 South, Taylorsville, UT. 84129
This position will be full-time working Monday – Friday 8:00 am – 5:00 pm

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