Community Based Service Reviewer I

  • Full Time
  • Salt Lake County, UT
  • $21.95 – $26.00 an hour USD / Year
  • Applications have closed
  • Salary: $21.95 – $26.00 an hour

State of Utah

Community Based Service Reviewer I
Continuous Quality & Improvement

Are you looking for an opportunity to improve the quality of services provided to individuals and families? If so, come join our team!
The Continuous Quality & Improvement team within the Department of Health & Human Services (DHHS) is looking for a person centered individual to provide technical assistance and review quality of services and treatment being provided by contracted providers serving Division of Child and Family Services (DCFS), Division of Juvenile Justice and Youth Services (DJJYS),and Division of Services for People with Disabilities (DSPD) across the state.
The Community-Based Services Reviewer I performs contract reviews and implements comprehensive reviews of DHHS external services as assigned or mandated. Includes activities related to service quality, and program compliance. Provides technical assistance, in consultation with senior staff, on grants and contracts for contracted providers. Technical assistance includes reviewing federal, state, department and/or division requirements and ensuring compliance with those requirements. Other duties include monitoring and analyzing the performance of contractors, and ensuring proper fiscal control for services.

Why You Should Join Our Team:
You will be working with a great team, and will also receive great health and retirement benefits along with paid leave time and paid time off for holidays. To learn more about the generous State of Utah benefits that start on day one, click here.

The Agency:
For information on the Department of Health & Human Services, click here.

Example of Duties:
Assisting with determining the scope and objective of reviews/projects.
Identifying and promoting strengths in provider and clinical practices.
Gathering input from children, youth, individuals and families regarding services.
Working with colleagues to obtain information necessary to complete reviews/projects.
Analyzing and summarizing data.
Ensuring compliance with applicable laws, rules, and department policies.
Recognizing existing and potential weaknesses and providing recommendations for improvement.
Gathering documentation to create work papers necessary to support your review findings.
Identifying trends in the review process for system improvement.
Writes clear and concise reports.
Collaborating with providers and teams to identify how to strengthen services.

Typical Qualifications:
The ideal candidate has:
The ability to get along well with people and a high comfort level in constantly communicating with colleagues in order to share and obtain timely information necessary to complete reviews/projects.
The ability to recognize problems and potential risks and formulate recommendations for improvement.
The ability to communicate information and ideas clearly and concisely, both verbally and in writing.
Excellent interpersonal skills and the ability to obtain quality information from interviews in a non-threatening way.
Experience assessing or providing guidance on the quality of services.
Has the ability to work independently, is a self-starter, and has strong organizational skills with the ability to manage own workload to meet required deadlines.

Supplemental Information:
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
This position requires some statewide travel.