PRISM Testing Specialist

Full job description
JOB
The Division of Integrated Health, Office of Systems and Project Management is hiring for a Software Testing Specialist for the replacement of the Medicaid Management Information System (MMIS). The incumbent is responsible to support operations tickets and operations release testing activities, by assisting and supporting the Testing Manager with all testing related activities. This position requires good writing skills and verbal skills–especially the ability to abstract software functionality into plain language testing plans. The individual should be familiar with industry-standard testing practices and writing test plans. A working knowledge of the government applications and business practices would be beneficial, particularly related to Medicaid. Preference may be given for experience withDefect tracking tools such as JIRA, ClearQuest, etc.Strong understanding of one or more querying languages, such as SQLStong technical writing skillsStong technical knowledge such as XML, HTML, Java script, VBANote: as of April 8, 2024, DHHS employees will be working a hybrid schedule, which includes 2 office days per week and 3 telework days. Why work for the Utah Department of Health and Human Services? In addition to the rich benefits the State of Utah offers, the department offers: On-site fitness center, for a minimal membership feeUTA Eco Pass, at a discounted monthly rateTeleworking opportunities with 2 office days per week beginning 04/2024.On-site day care center at the Cannon Health Building with First Steps Day Care – contact for rates and availability, 801-538-6996For more information on the Utah Department of Health and Human Services, please click here. If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by clicking here.

EXAMPLE OF DUTIES
Review and triage production operations ticketsReview and analyze system requirements, use cases and other system documentation to identify test impacts.Identify and write user acceptance test scenarios.Review test cases for accuracy and completeness.Review unit and system integration test case results and provide feedback based on expectations documents.Execute test scenarios.Record and document actual test results and compare to expected results.Detect software failures and record identified defects using the project defect tracking tool so that defects may be corrected.Troubleshoot issues in the test environment and assist in root cause analysis following established resolution pathways.Act as a liaison between end-user testers, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of the system components to ensure optimal operational performance. Coordinate and assign tests; provide assistance in resolving problems; approve system changes and establish project priorities.Set goals, establish priorities, manage resources, develop concepts and approaches, review projects progress and results.Consult, make recommendations, give appropriate advice, and facilitate decisions.Conduct ad hoc testing to challenge the system’s operation and design.Identify and report on test areas that could especially impact training or organization change management.

SUPPLEMENTAL INFORMATION
Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.This position is currently a hybrid of both in-office and remote work days. Please note, a position’s eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason. Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.