Regional Consumer Compliance Specialist

The National Credit Union Administration (NCUA) is ranked #9 for Best Places To Work in the Federal Government (mid-sized agencies).

The NCUA is searching for Regional Consumer Compliance Specialists in our three Regions*. The incumbent is responsible for developing and maintaining a regional consumer compliance risk management program. The incumbent serves as a consumer compliance expert, providing examiners guidance, including regional and national training.

*Eastern Region states are Connecticut, Delaware, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., and West Virginia.

*Continental Southern Region states are Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.

*Western Region states are Arizona, California, Colorado, Idaho, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wisconsin, and Wyoming.

As a Regional Consumer Compliance Specialist, you will:

Lead and perform consumer compliance examinations of credit unions, Credit Union Service organizations (CUSOs), and other third-party vendors.
Evaluate credit union, CUSO, and third-party vendor performance under consumer financial protection laws and regulations.
Evaluate risk exposure and entities’ effectiveness at measuring, monitoring, and controlling risk considering the organization’s size, complexity, and risk profile, including the use of third-party service providers.
Examples of duties include planning the examination, establishing the scope of review, supervising team members, holding meetings with management and officials, identifying violations, developing conclusions and corrective actions, evaluating compliance management systems (CMS), and writing reports using NCUA’s National Supervisory Policy Manual (NSPM), its Federal Consumer Financial Protection Guide, and other relevant manuals or guidance.
Serve as a technical expert to internal and external stakeholders on federal consumer financial protection laws and regulations.
Conduct and participate in meetings with credit union boards of directors, senior management, and officials to explain violations and deficiencies, findings, recommendations and obtain agreements to implement corrective actions.
Assist with developing and refining federal consumer financial protection examination policies, programs, procedures, and other consumer financial protection related materials on a regional and national level.
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Requirements

Conditions of Employment

You must be a U.S. Citizen.
Suitable adjudication of background/security investigation is required.
A financial disclosure is required.
A probationary/trial period may be required.
Must complete initial online questionnaire.
Qualifications

Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

All applicants applying for the CU-13 level must have at least one full year of specialized experience equivalent to the CU/GS-12 level obtained in the private or public sector. Specialized experience for this position is defined as experience:

1A. Conducting financial consumer compliance reviews on examinations or audits of financial institutions;

OR

1B. Managing, or serving as a subject matter expert advising financial institutions, on financial consumer compliance;

AND

2. Assisting in assessing financial consumer compliance risk within a financial institution and the financial institution’s efforts to measure, monitor, and control that risk.

All applicants applying for the CU-14 level must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector. Specialized experience for this position is defined as experience:

1. Leading financial consumer compliance reviews on examinations and audits of financial institutions;

AND

2. Assessing financial consumer compliance risk within a financial institution and forming conclusions regarding the financial institution’s efforts to measure, monitor, and control that risk.

You must meet the qualifications for this position by the closing date of this announcement.

Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education

Education may not be used in lieu of experience for this opportunity.

To view the full vacancy announcement on USAJobs,gov, the Requirements and Qualifications, and to apply, please visit the following links:

Open to All U.S. Citizens: https://www.usajobs.gov/job/818395200
Open to Federal Status & Special Hiring Authorities: https://www.usajobs.gov/job/818408400
Job Type: Full-time

Pay: $100,710.00 – $182,246.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:

8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply

Work Location: On the road